Who We Are

At Joyce General Store, we proudly offer shipping to every address within the United States, bringing premium wines and spirits straight to your door.

Age Verification & Delivery

All purchases must be made by individuals aged 21 or older. Carriers require valid proof of age, and a signature from someone 21+ is mandatory upon delivery. Orders received by underage recipients or left unsigned cannot be completed.

We ship to all U.S. states. If local laws prevent home delivery in your state, we will redirect your order to the nearest eligible liquor store for convenient pickup.

Address Accuracy & Cancellations

Customers are responsible for providing accurate shipping information. Returns due to incorrect addresses will incur return shipping costs at the customer’s expense. Address-related cancellations may also be subject to a 10% processing fee.

Order & Product Details

All bottles listed at Joyce General Store are 750ml and in stock, ready to ship. All sales are final. Refunds for cancellations made prior to shipment may be issued minus a 10% cancellation fee.

Shipping & Weather Conditions

Ground shipping is not recommended during extreme weather due to potential heat damage in summer or freezing in winter. Joyce General Store is not liable for product damage caused by temperature fluctuations during transit. Orders can be held upon request until conditions improve.

We do not ship alcoholic beverages over 70% ABV (140 proof), including 95% grain alcohol. Alcohol under 24% ABV is not subject to hazardous materials restrictions, but alcohol over 24% ABV cannot be shipped by air.

Order Processing & Availability

Prices and availability may change without notice. Order confirmations are sent within 3 business days of purchase, with shipments typically leaving within 8 business days. Holiday periods may cause slight delays.

If a product becomes unavailable after your order is placed, we will notify you and offer a refund or the option to wait for restocking (up to 5 business days).

Packaging & Damaged Shipments

All products are securely packed in specialized shipping containers. If your order arrives damaged, please contact us with photos of the damage. Refunds may be issued upon return of damaged goods. Minor leaks are not covered under our damage policy, but we will assist with significant issues.

Weather Liability Disclaimer

Joyce General Store is not responsible for any damage caused by weather conditions during shipping.

Thank you for choosing Joyce General Store we truly appreciate your business!

Address: 53 Mott St, New York, NY 10013, United States
Email: sales@joycegeneralstore.com